Legal

Terms of Service

Effective date: June 1, 2026 · Last updated: June 8, 2026

Important — please read carefully. These Terms of Service ("Terms") are a binding agreement between you ("you," "User") and the operator of Operiq ("Operiq," "we," "us," "our"). By creating an account, tapping "I agree," or using the Operiq mobile or web applications and related services (collectively, the "Service"), you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. You represent that information you provide is accurate and that you will maintain its accuracy.

2. The Service

Operiq provides software tools for trade and field-service operations, including scheduling, workforce coordination, invoicing integrations, messaging, location features when enabled, and optional AI-assisted insights. The Service is a technology platform only. We do not perform trade work, employ your staff, guarantee business outcomes, or provide legal, tax, accounting, safety, licensing, or professional advice. You are solely responsible for how you use the Service and for compliance with laws, permits, insurance, and industry standards applicable to your business.

3. Accounts and organizations

You are responsible for safeguarding credentials and for all activity under your account and organization workspaces. You must promptly notify us of unauthorized access. We may suspend or terminate access for violations, risk, non-payment, or to protect the Service.

4. Acceptable use

You will not: (a) misuse, reverse engineer, or disrupt the Service; (b) upload unlawful, infringing, or harmful content; (c) attempt unauthorized access to systems or data; (d) use the Service to stalk, harass, or violate privacy rights; (e) resell or sublicense except as we authorize in writing. We may remove content or restrict features to enforce these Terms.

5. Third-party services

The Service may integrate with third parties (e.g., Firebase/Google Cloud, Stripe, RevenueCat, maps, AI providers, app stores). Those services are governed by their own terms and privacy policies. We are not responsible for third-party acts, outages, or data practices.

6. Fees and auto-renewing subscriptions

Paid features are described at purchase. Subscriptions may auto-renew unless canceled at least 24 hours before the end of the current billing period. Billing is processed by Apple App Store or Google Play (via RevenueCat); your payment method is charged through the applicable store. Manage or cancel subscriptions in your Apple ID or Google Play account settings. Fees are non-refundable except where required by law or store policy. Free trials, if offered, convert to paid subscriptions unless canceled before the trial ends. We may change pricing with notice where required by law or store rules.

7. Intellectual property

We and our licensors own the Service, trademarks, and content we provide. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during an active subscription or while we make the Service available. You retain ownership of your business data you submit; you grant us a license to host, process, and display it solely to operate and improve the Service, comply with law, and enforce these Terms.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DATA WILL BE ACCURATE OR COMPLETE. AI-GENERATED OUTPUT MAY BE INCORRECT OR INCOMPLETE — YOU MUST INDEPENDENTLY VERIFY BEFORE RELYING ON IT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPERIQ AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IN ANY TWELVE (12) MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD (IF ANY).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

10. Indemnification

You will defend, indemnify, and hold harmless Operiq and its affiliates and personnel from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your business operations, employees, contractors, or customers; (c) your violation of these Terms or applicable law; or (d) content or data you provide.

11. Dispute resolution

Before filing a claim, you agree to contact legal@operiqapp.app to attempt informal resolution for thirty (30) days. Except where prohibited, disputes will be resolved by binding individual arbitration under the rules of the American Arbitration Association, and not in a class or representative action. You may opt out of arbitration within thirty (30) days of first accepting these Terms by emailing legal@operiqapp.app with your name and account email. Either party may seek injunctive relief in court for misuse of intellectual property or unauthorized access.

Governing law: the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless your local consumer laws require otherwise.

12. Termination

You may stop using the Service at any time. We may suspend or terminate access with or without notice for any reason permitted by law. Sections that by nature should survive (including disclaimers, limitation of liability, indemnity, and dispute resolution) survive termination.

13. Changes

We may update these Terms. Material changes will be notified in-app or by email where practicable. Continued use after the effective date constitutes acceptance. If you do not agree, discontinue use and contact us to close your account.

14. Apple and Google App Store terms

If you downloaded the app from Apple App Store or Google Play, the applicable store is a third-party beneficiary of certain provisions. You acknowledge that Apple/Google are not responsible for the Service or claims relating to it. Your license is limited to use on devices you own or control per store rules.

Apple users: These Terms are between you and Operiq, not Apple. Apple has no obligation to furnish maintenance or support and is not responsible for product claims, intellectual property claims, or third-party claims.

Google Play users: These Terms supplement Google Play's Terms of Service where applicable.

15. Privacy

Our Privacy Policy at https://operiqapp.app/legal/privacy describes how we collect, use, and protect personal information. By using the Service you agree to the Privacy Policy.